We’re thrilled to share some exciting news from the 2023 RV Dealers Association (RVDA) Convention & Expo! Bankston Motor Homes has been recognized as a winner of the prestigious RECT Award, presented by IDS (Integrated Dealer Systems). This honor, unveiled during the expo’s awards ceremony, celebrates retailers who demonstrate an outstanding commitment to customer service and repair time—core pillars of what make us stand out in the RV world.
RECT stands for Repair Event Cycle Time—a key metric in the RV industry that measures how efficiently and effectively dealerships handle service repairs from start to finish. Winning this award means we’ve excelled in using data, analytics, and smart dealership management technology to streamline workflows, reduce turnaround times, and enhance overall customer satisfaction. It’s all about turning potential headaches into seamless solutions, ensuring every repair event is handled with precision and care.
What does this mean for us at Bankston Motor Homes? It’s a validation of our unwavering focus on customer satisfaction. We’re not just selling RVs; we’re building lifelong partnerships with our customers through exceptional service—getting them back on the road quickly and confidently. This award reinforces our promise to deliver top-tier support and service.
We continue to invest in elevating customer satisfaction with the recent completion of our state-of-the-art facility, designed to deliver the very best service experience. Our new 26-acre Gadsden, AL supercenter features enclosed delivery bays and 12 climate-controlled service bays, ensuring year-round comfort, efficiency, and precision for every repair. We’re also proud to have over 40 RVTI-certified technicians—professionals who know RVs inside and out—providing expert care that keeps our customers confidently on the road.
Bankston Motor Homes has been a family-owned and operated dealership for over 55 years. We’ve never aimed to be just another RV dealer—we strive to be the trusted partner you turn to at every step of your RV journey. We believe the moment you drive off our lot isn’t the end of the experience; it’s only the beginning of a lifelong RV lifestyle that lets families unplug, explore, and create memories that will be shared for generations to come.
Visit us at one of our 3 locations today: Huntsville, AL, Gadsden, AL, and Ardmore, TN.
